Are you an organised and detail-oriented professional with a strong understanding of the Financial Services industry? Do you thrive in a dynamic environment where communication, problem-solving, and customer service skills are key? If so, we want to hear from you!

We are currently seeking an Authorisations Co-ordinator to join our Authorisations team. In this role, you will be responsible for guiding member firms through the Direct Authorisation process with the Financial Conduct Authority (FCA), ensuring a seamless and successful outcome.

Key Responsibilities:

• Act as the primary contact for firms throughout the FCA authorisation process.
• Manage multiple applications simultaneously, ensuring all deadlines are met.
• Build and maintain effective relationships with member firms to provide guidance and support.
• Gather, review, and compile all necessary information for FCA applications, ensuring accuracy and compliance.
• Liaise with both the applicant firms and the FCA to maintain transparency and manage expectations.
• Assist firms with other FCA approval processes such as Variation of Permission and Senior Management applications.
• Provide expert advice and support to firms responding to FCA queries.
• Keep application records up to date and maintain accurate documentation.

Key Competencies:

• Communication Skills: Excellent verbal and written communication, with the ability to explain complex regulatory requirements clearly.
• Customer Service: Ability to build rapport, understand member firms' needs, and manage expectations effectively.
• Time & Self-Management: Strong organisational skills, the ability to prioritise tasks, and accountability for own workload.
• IT Skills: Proficiency in Microsoft Word, Excel, CRM, and Sage.
• Problem-Solving: Strong research and analytical skills to support decision-making.
• Regulatory Knowledge: Understanding of the FCA requirements and financial services industry.
• Team Player: Willingness to collaborate and support colleagues within the Authorisations team.

Person Specification:

• Organised, practical, and process-driven.
• Professional attitude with the ability to work independently and as part of a team.
• Ability to work under pressure and meet tight deadlines.

Experience & Qualifications:

• Level 4 qualification (desired).
• Financial Services qualifications.
• Relevant experience in the Financial Services industry.
• Experience of working in a similar role would be advantageous.
• First-hand experience of dealing with the Financial Conduct Authority.
• Strong proficiency in Microsoft Office Word and Excel.

Why Join Us?

• Be part of a dynamic team in a leading financial services organisation.
• Opportunity to develop your career in regulatory and compliance support.
• Competitive salary and benefits package. 

Fintel plc and all the businesses within it adopt a zero-tolerance approach to discrimination on any of the protected grounds in the Equality Act 2010.

We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff. From application to interview, we place inclusion at the heart of all we do.

For these reasons we strongly encourage suitably qualified applicants from a wide range of backgrounds.